Support
How can we help?
Real people, ready to help with anything from a pending deposit to a locked PIN.
Ways to reach us
Email us
Write to the team and include your transaction reference if it is about a payment.
info@kupadi.comHelp in the app
Signed in? Open Profile, then Help, and we will already know which account it is.
Open the Kupadi appCommon questions
Fees, networks, withdrawal times and identity checks, answered in a minute.
Read the FAQ
Quick fixes
Before you write to us.
Most questions have a fast answer here.